How to Create Popup Surveys and Access Survey Reports
A Popup Survey enables you to engage your website visitors more, providing you the opportunity to take quick feedback or create leads.
Popup surveys are intended to trigger strategically in response to certain user actions like page-scrolling, time spent on a page, and when a user is about to close a page (exit intent).
With ProProfs Survey Maker, you can create a popup survey easily. There are 100+ professionally designed survey templates for you to get started quickly. Use a template as is, or customize it to suit your specific needs. Get insightful survey reports and improve your website performance.
In this article, you'll learn:
1. How to Create a Popup Survey
2. How to Access a Popup Survey Report
1. How to Create a Popup Survey
Step 1. On your ProProfs Survey Maker dashboard, click on the +Create a Survey button.
Step 2. Go to Create Popup Survey.
Step 3. You can either choose to Create From Scratch or select a template based on your needs.
Step 4. Click Preview to see the look and feel of it, and then click Use This Template to open it for customization.
Step 5. Click Popular Settings to expand popup trigger settings. Depending on your requirements, you can select at least one or all three popup triggers here.
- Show on a timer - Set a time limit after which the popup should trigger.
- Show after scrolling - Set the % of page scroll after which the popup should trigger.
- Show on exit-intent - This setting triggers the popup when the user is about to close the page.
Step 7. Make sure to Preview your Popup Triggers to see if it's behaving the way it should.
Step 8. The preview should appear somewhat like this.
Step 9. Click Save to save the changes made.
Want to embed your survey instead?
Popup surveys are great when you want to catch someone’s attention at the right moment—like when they’ve been on a page for a while or are about to leave. But that approach isn’t always the best fit.
If you want people to notice and engage with your survey naturally—without relying on timing or triggers—you might prefer to embed it directly into your webpage.
This works well if:
- You’re collecting feedback on a specific blog post or product
- You want the survey to feel like part of the content
- You’d rather not interrupt the visitor’s experience
Embedding gives you more control over where the survey appears, and how it fits the rest of your page. It’s easy to set up and works with platforms like WordPress or any custom site.
You can also add an existing survey as a popup using the embed options—no need to recreate it from scratch.
If that sounds more like what you need, here’s a quick guide to help you set it up:
How to Embed a Survey or Make it Pop
2. How to Access a Popup Survey Report
ProProfs provides detailed reports to track Pageviews, Impressions, Conversions, and Conversion Rates. These reports give you insights into how many people visited your webpage, clicked on the surveys, and canceled them. You can also use the conversion rate to gauge your webpage's performance.
Below are the steps to access a Popup Trigger Survey report:
Step 1. Go to Reports.
Step 2. Click on Stats to view the detailed report highlighting Pageviews, Impressions, Conversions, and Conversion Rate.
Step 3. Scroll down further to see this data as graphs.
- Pageviews: Pageviews denote the number of times your webpage, where you've set a Popup Trigger Survey, is visited.
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- Impressions: Each time a Popup Trigger Survey launches, it is counted as an impression.
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- Conversion: Whenever a visitor moves ahead with a popup, by clicking on a button such as 'Submit', 'Yes', 'Ok', it is taken as a conversion. Please note that closing a popup window or canceling a popup doesn't count as a conversion.
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- Conversion Rate: Conversion rate is obtained using the formula (Conversions/Impressions) * 100
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