How to Integrate ProProfs Survey Maker With Zendesk
ProProfs Survey Maker integration with Zendesk allows you to convert feedback into tickets and boost customer satisfaction. Gather and build a strong customer list that will help your support operators provide a delightful experience to your customers.
The integration of Zendesk with ProProfs Survey Maker allows you to gather valuable insights through polls, research, and NPS surveys. Once filled, feed your survey results into Zendesk to consolidate customer feedback and generate support tickets.
Step 1: Navigate to "Settings" -----> "Integrations" and select "Yes" for Zendesk.
Step 2: Enter your API key, email address used for Zendesk account and domain name. Click "Next" to begin integration process.
Step 3: Select appropriate details (company/orgnization) to send data.
Step 4: Map Survey fields to corresponding Zendesk fields, and click "Finish" to integrate.
Here's a preview of the confirmation message. Click "Done" to acknowledge.
That is all about integrating ProProfs Survey Maker with Zendesk.